Returns & Exchanges
At Dreamville, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your purchase isn't a perfect fit, our dedicated team is here to ensure your exchange or refund is processed quickly and effortlessly.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging with all tags attached, ensuring the garment is free from any signs of wear or damage.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you as soon as your refund or exchange has been processed.